Frequently Asked Questions
At Rugged Controls, we believe clear answers help our customers work with confidence. This FAQ addresses common questions about our products, services, and operations, so you can find the information you need quickly. If you can’t find the answer here, our support team is ready to help.
Yes. The RPC-90x-C is a direct replacement for the LCI-90, and does not require any modifications to existing mounting.
RLT model #s that include a “V” can accommodate synthetic ropes of varying diameters. Please refer to the specific model information for the compatible diameter range.
Yes. For the majority of cases, we can provide you with a wireless load cell solution. Please reach out to us and one of our engineers will be happy to speak with you further.
Yes. Provided the load cell’s output signal is not a proprietary protocol, we can work with you to design and manufacture a load cell that meets your needs.
Yes. Whether you have an existing sheave load pin or force sensors integrated into other monitoring systems, we can design and provide hundreds of different custom load pin solutions. For more information, please contact us directly. Or, request a custom load pin by filling out our request form: https://rugged-controls.com/load-pin-quote-form/
Yes. In addition to our standard product line, we are happy to source and supply any additional sensors and/or controls you may need for a turnkey and jobsite-specific load monitoring system.
When available, product cutsheets can be downloaded on the applicable product page in the “Downloadable Assets” section. For more detailed documentation, such as user-specific manuals or engineering drawings, please contact us directly.
For questions regarding returns or repairs, please contact us directly.
To check to see if your product is covered under warranty, please review our warranty policy, here: https://rugged-controls.com/warranty/
We are proud to offer a wide range of equipment for rental. Rental equipment is shipped either from our headquarters in Seattle, WA or our rental office in Houma, LA.
To learn more about our rental offering, please visit: https://rugged-controls.com/rentals/
To request a rental quote, please visit: https://rugged-controls.com/request-quote/
For questions regarding specific product rental availability, please contact us directly.
To determine if your product is covered under warranty, please visit our warranty policy page, here: https://rugged-controls.com/warranty/
Still Have Questions?
Rugged Controls is an ISO 9001 certified manufacturer of programmable controllers, sensors, and smart instrumentation built for demanding industries. Our multivariable control systems are trusted in mission-critical environments for their durability, visibility, and precision data acquisition.
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